(4.9 / 5)2562+ Ratings

Red Pocket Mobile Reviews

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Overall Rating

4.9
14 Reviews
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About Red Pocket Mobile

Redpocket.com offers multi-network coverage on 3 major 5G networks with Lock-In Lowâ„¢ rates starting at $10 per month. They provide 2-Minute Careâ„¢ customer service from real humans in 6 languages, emphasizing ease of use and customer satisfaction. Their product range includes devices that are Hearing Aid Compatible (HAC) and they also offer protection plans for both Android and iPhone devices. Red Pocket Mobile sells various service plans, including unlimited wireless annual plans and plans that capitalize on the 5G high-speed networks. They also run sales and offers, such as 6 months of free service as part of their promotional campaigns. Additionally, they provide solutions for tablets, watches, and have options tailored for families and businesses.

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Red Pocket Mobile Customer Reviews (14)

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Sieda Korgay
Sieda Korgay
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Have not looked back since

Honestly haven't regretted switchin to this carrier for a second. Love their plans, coverage and overall service.

Jun 14, 2023
Jasmine Mistry
Jasmine Mistry
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Recommend to friends and fam any day

I'd absolutely recommend this company to anyone I know. Great prices, coverage and service - what more can ya ask for?

Jun 12, 2023
Dayton Lyons
Dayton Lyons
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Simple yet flexible

The plan options may be simple but they're flexible enough to choose from several payment cycles. It's simple to manage my account online too.

Jun 11, 2023
Amanda Hogue
Amanda Hogue
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The value you get for your dollar here is incredible

Decent plans at fair prices and no limits or restrictions worth mentionin. Great value.

Jun 10, 2023
David Henderson
David Henderson
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Smooth activation

Porting over my phone number and gettin the SIM card activated was a breeze. The hardest part was decidin which plan I wanted. Everything else was smooth sailin'.

Jun 9, 2023
Melissa Fuentes
Melissa Fuentes
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Awesome prepaid plans

This company's selection of no long term contract prepaid plans suit my needs perfectly. I like how I only pay for what I use and how customizable the options are.

Jun 8, 2023
Amaury Bouvier
Amaury Bouvier
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Nationwide coverage wherever I travel

Having coverage throughout the country is fantastic. Whether I'm travelling for work or pleasure, I'm always able to stay connected.

Jun 8, 2023
Fausta Barese
Fausta Barese
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The network coverage has been really reliable

I've traveled across several states and had no dropped calls or issues with data connectivity.

Jun 6, 2023
Petra Boehm
Petra Boehm
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Service always exceeds expectations

Every interaction I've had with this company has surpassed what I anticipated.They raise the bar with the level of care and service they provide customers.

Jun 5, 2023
Annett Kuefer
Annett Kuefer
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Feb 14, 2023

Red Pocket Mobile Customer’s Q&A

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About Redpocket.com Prices and Cost?

Redpocket.com offers a variety of service plans with Lock-In Lowâ„¢ rates starting at $10 per month. Customers can choose from monthly or annual plans, with options such as 1GB of data for $10/month, 5GB for $20/month, 20GB for $30/month, and an unlimited plan for $40/month. All plans include unlimited talk, text, and data, with a reduction in speed once the allotted GB is exceeded. For the unlimited plan, customers using more than 30GB will experience lower speeds. Additionally, calling to over 80 countries is free, and there's a $10 monthly credit for calls to other countries at no extra cost. Free international roaming is included in Mexico & Canada. Red Pocket also offers 100% Risk-Free Guarantee and easy switching with a setup kit provided by mail or email.

About Redpocket.com Payment Method?

Redpocket.com accepts various payment methods including Visa, Discover Card, MasterCard, and American Express. Customers can opt for auto-pay, where payments are processed automatically 2 days before the line's renewal date. Alternatively, payments can be submitted manually at the end of the billing cycle. For those who prefer not to use credit or debit cards, refill PINs can be purchased at select retail stores or online retailers and used to pay for service plans. The website provides options to change the payment method and manage auto-pay settings at any time. Additionally, for iPhone orders, SmartPay Financing is available as a payment option.

Red Pocket Mobile FAQs

FAQ

Can I keep my current phone number when switching to Red Pocket Mobile?

Yes, you can keep your current phone number when switching to Red Pocket Mobile. They have a simple process for porting your number over.
FAQ

Does Red Pocket Mobile charge any activation or termination fees?

No, Red Pocket Mobile does not charge any activation or termination fees.
FAQ

Can I bring my own device to Red Pocket Mobile?

Yes, Red Pocket Mobile has a Bring Your Own Device program that allows customers to use their existing compatible phone on the Red Pocket network.
FAQ

Does Red Pocket Mobile offer international roaming?

Yes, Red Pocket Mobile offers international roaming in over 70 countries. They have different plans for different regions.
FAQ

What happens if I use up all my data for the month?

Internet speed will be reduced to 2G until your next billing cycle begins. However, you can purchase additional high-speed data if you need it.
FAQ

Can I use Red Pocket Mobile for hotspot/tethering?

Yes, Red Pocket Mobile allows hotspot/tethering on their plans, but the amount of data available for hotspot/tethering varies depending on the plan. Some plans offer unlimited hotspot/tethering while others have a limited amount of data.
FAQ

About Redpocket.com Popular Products and Services?

Redpocket.com is known for its multi-network coverage on 3 major 5G networks, offering Lock-In Lowâ„¢ rates starting at $10 per month. The company provides 2-Minute Careâ„¢ customer service in 6 languages and sells a variety of devices, including 5G iPhones, flagship Android phones, LTE flip phones, and tablets. They also offer eSIM plans. Among their services, Red Pocket Mobile features unlimited wireless annual plans and 5G high-speed network plans. They run promotional campaigns, such as 6 months of free service. For customers looking for flexibility, Red Pocket Mobile offers protection plans for both Android and iPhone devices, and their plans are compatible with tablets and watches. They also cater to families and businesses with tailored options.

FAQ

Redpocket.com Return Policy?

Redpocket.com has a 7-day return policy for plans and SIM purchases, allowing refunds and exchanges within 7 days of receiving the product. For device and accessory purchases, the same 7-day return policy applies, but with additional conditions such as a $25.00 handling fee for refused shipping deliveries and a 20% restocking fee plus the handling fee deducted from the final return amount. Products must be returned in non-damaged condition with all original packaging and accessories. Apple products must be returned in their original packaging and seal, and pre-owned Samsung devices cannot be returned as open-box items. As for the shipping policy, Redpocket.com does not ship internationally, and products are shipped within 48 hours after placing an order. Delivery times vary between 1 and 10 business days depending on the shipping method, and orders can be shipped to P.O. boxes except for devices like phones and tablets.

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